Welcome to FILODRIVE. ("We", "Us" or "FILODRIVE.") . Please note that You, ("You" and "Your") as a purchaser of Products made available through FILODRIVE. ("Product or Service") and Your use of products provided by FILODRIVE. is subject to the following terms and conditions ("Terms"). Please read these Terms carefully prior to indicating your acceptance. When you have understood the Terms, please complete the registration and order the Products.

Payment

Payment may be made by any of the means stated. Orders are accepted on the condition that Products will be supplied at the price ruling on dispatch. FILODRIVE. uses SSL encryption technology to scramble your sensitive data and provide maximum security over the internet.

Delivery

We ship most items to all states, including Alaska and Hawaii, plus the following major U.S. protectorates and territories: American Samoa, Guam, Northern Mariana Islands, Palau, Puerto Rico and the U.S. Virgin Islands. Products will be received within 5-10 business days from data of purchase. If ordering from outside of the UK or US please contact customer service for delivery schedules.

Cancellation

Orders can be cancelled within 24 hours of the order being submitted online by emailing customer service.

Satisfaction Guarantee and Returns

If You are not completely satisfied with Your FILODRIVE. Product You may return it at your cost within seven working days after receipt of your order undamaged and in the original packaging for a full refund. In addition, for up to 90 days after purchase goods may be returned provided that they are in the same condition as stated above together with the sales ticket for a refund subject to a 20% re-stocking charge. However, if a product has been made individually to your specification then these rights to return do not apply, unless the product is faulty. These provisions do not affect your statutory rights, see below. In the event of a fault please send a sample of the product to us with the label – it should not be necessary to return all the faulty product. Please do note that You should check all products for faults upon receipt. If the product is defective in any way or has a fault, a full replacement or refund will be made at no charge. When returning goods in any of the above circumstances please send us an e-mail to Your FILODRIVE Customer Service info@filodrive.net or (800) 315-1109. Please state your order number, date of receipt, the reason for returning the Product and whether You would like a refund or a replacement Product.

Warranties

You may have additional rights under warranties supplied by the manufacturer of the Products You order. Please contact us or the manufacturer if You require further information. If Your FILODRIVE discovers that a price was mis-stated or that a Product is out of stock, FILODRIVE will either notify You by e-mail or give You the option of voiding the sale.

Health and Safety

FILODRIVE makes available in good faith information about its Products and with regard to the conditions necessary to ensure that Products supplied will be safe and without risk to health when used properly. Any information and advice given should not of itself be considered an adequate risk assessment as may be required under Health and Safety legislation. If You are not already in possession of information concerning the safe use of the Products or You become aware of any risk to health and safety, You should contact Us.

Sale of Goods

All Products are believed by FILODRIVE to be of a quality suitable for the purpose and specification for which they are intended. Any defect should be reported to FILODRIVE immediately it is discovered. All technical information in response to enquiry is given by FILODRIVE in good faith. It will ultimately be for You to satisfy yourself as to the suitability of the product having regard to Your own particular situation and upon site conditions that are unknown to FILODRIVE. The liability of FILODRIVE will not exceed the value of the Products supplied. In particular, loss of profits and consequential, financial and other such losses are excluded.

General

Your purchase of Products for FILODRIVE will be a contract made in United Kingdom . Any dispute will be governed by the United Kingdom laws and the parties agree to submit to any court of competent jurisdiction within United Kingdom . Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for incidental or consequential damage and accordingly some limitations here stated may not apply to You. Your rights are unaffected. FILODRIVE can revise these Terms without notice by posting new Terms on the FILODRIVE site or by notifying You by e-mail. Further purchase of Products after such posting or notification constitutes Your acceptance of the revised Terms.

Your Local Laws

Use and import of Products by You are subject to Your own customs, policies, clearance and any fees and You must comply with all laws and regulations of the country of import. No warranty is given by FILODRIVE as to the legality of the Products at the location where they are received.

Disclaimers

Content — FILODRIVE provides this site on an "as viewed basis" and therefore makes no guarantees or warranties to this site or its contents. Privacy policy and data protection By completing an order on the website you agree that we, or our card acquirers and Merchant Services, are able to store your data on their servers. To help to understand the needs of our customers and improve service, your responses to questions and other data will be held on our database. Customer's data stored on FILODRIVE’s secure server complies with statutory requirements. This data is not made available to any other company. We endeavor to protect the information you provide and there are various security procedures that have been put in place. Our servers can only be accessed by authorized personnel. For more information about our Privacy Policy kindly review our Cookie Policy.